Refund Policy

7-Day Money Back Guarantee

We stand behind the quality of our trading services. If you're not satisfied with our service within the first 7 days of your subscription, we offer a full refund, no questions asked.

Refund Eligibility

You are eligible for a full refund if:

• You request a refund within 7 days of your initial subscription date
• You are a first-time subscriber to our services
• You have not violated our terms of service
• Your account is in good standing

Non-Refundable Situations

Refunds are not available in the following cases:

• Requests made after the 7-day guarantee period
• Renewed subscriptions (only first-time subscriptions are eligible)
• Accounts that have violated our terms of service
• Services that have been fully consumed or utilized
• Partial month refunds after the guarantee period

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer support team within 7 days of subscription
2. Email us at: refunds@intradayafl.info
3. Include your subscription details and reason for refund
4. Provide your original payment receipt or transaction ID

Refund Processing Time

Once your refund request is approved:

• Credit Card: 5-10 business days
• Debit Card: 5-10 business days
• Net Banking: 3-7 business days
• UPI/Wallet: 1-3 business days

Processing times may vary depending on your bank or payment provider.

Cancellation Policy

You can cancel your subscription at any time:

• Contact customer support or use your account dashboard
• Cancellation takes effect at the end of your current billing cycle
• You will continue to receive services until the end of your paid period
• No refund is provided for unused time in your billing cycle

Service Interruption Refunds

If our services are interrupted due to technical issues on our end:

• We will extend your subscription period by the affected time
• For extended outages (more than 24 hours), partial refunds may be considered
• Planned maintenance does not qualify for refunds

Dispute Resolution

If you have any disputes regarding refunds:

• First, contact our customer support team
• We will investigate your case within 48 hours
• If unresolved, you may escalate to our management team
• All disputes will be handled fairly and transparently

Contact Information

For refund requests or questions about this policy:

Email: refunds@intradayafl.info
Phone: +91-9876543210
Support Hours: Monday to Friday, 9:00 AM to 6:00 PM (IST)

Policy Changes

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after any changes constitutes acceptance of the new policy.